Setting Up DNS (V2 Platform)

The Sitelutions DNS V2 platform allows you to manage all your DNS records, which tell the internet how to find your website and services. We support several record types, including: A, AAAA, CNAME, MX, NS, TXT, SRV, and CAA.

The most common record is an "A" record, which points a domain name to a server's IP address.

How to Add or Edit DNS Records

The new V2 interface centralizes all DNS management. The old "DNS Wizard" and "Mail Wizard" have been replaced by a single, powerful management page.

  1. From your Sitelutions Client Area, click on DNS Management in the main sidebar.
  2. You will see a list of your domains. Locate the domain you wish to manage and click the Manage button (or click the ... icon and select "Manage").
  3. You will now be on the DNS Records tab. This page shows all current records for your domain.
  4. To Add a Record:
    • Click the "Add New Record" button.
    • Fill in the fields:
      • Type: The type of record (e.g., A, CNAME, MX).
      • Name: The hostname. Use @ for the root domain (e.g., your-domain.com) or enter a subdomain (e.g., www, mail).
      • Content: The value the record points to (e.g., an IP address like 1.2.3.4 for an A record, or a hostname like mail.provider.com for an MX record).
      • TTL: (Time-To-Live) You can generally leave this on "Auto".
      • Proxy Status: See the note below.
    • Click Save. Your new record will be queued and added within a minute.
  5. To Edit or Delete a Record:
    • Find the record in the list.
    • Click the Edit or Delete button on the right side of that record's row.
    • If editing, make your changes and click Save.
What is "Proxy Status"? (Orange vs. Grey Cloud)
This is a powerful new V2 feature.
  • Orange Cloud (Proxied): This hides your server's real IP address. Visitors are routed through Cloudflare's security network, protecting you from attacks. This is recommended for A, AAAA, and CNAME records for your website.
  • Grey Cloud (DNS Only): This acts like traditional DNS. It simply tells the world your server's IP address. This is required for records related to email (MX) or other non-web services.

Dynamic DNS (DDNS)

If your server has a dynamic IP address, you can use our secure V2 API to update your records automatically. You can create and manage your API keys from the main DNS Management page, under the "API Keys" section.

A Note on TTL (Time-To-Live)
If the domain or subdomain you have configured was previously set up with another type of DNS entry with a high TTL setting, you may have to wait for the old, cached DNS entries to expire before your new changes work everywhere.
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